This Privacy Policy explains how PenuLak LLC (“PenuLak,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit penulak.com (the “Site”).
1. Information We Collect
Information you provide
When you use the contact form on our Site, we collect the information you choose to submit. This typically includes:
- Your first and last name
- Your email address
- Your phone number (if you provide one)
- The area of interest you select
- The contents of your message
Information collected automatically
When you visit the Site, our hosting provider automatically logs limited technical information — such as your IP address, browser type, device type, and the pages you view — for security, performance, and diagnostic purposes.
Cookies and tracking
We do not currently use advertising cookies or third-party tracking cookies on this Site. If we introduce website analytics in the future, we will update this policy and, where required by law, request your consent first.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you
- Provide information about our products and services that you request
- Operate, maintain, secure, and improve the Site
- Comply with legal obligations and protect our rights
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
3. Service Providers We Share Data With
We use trusted third-party services to operate the Site. These providers process data only as needed to perform services for us:
| Provider | Purpose |
|---|---|
| Formspark | Receives and stores submissions from our contact form |
| Netlify | Website hosting and associated server/security logs |
| Google Workspace | Email correspondence and communication |
Each provider maintains its own privacy and security practices. We may also disclose information if required by law or to protect the rights, property, or safety of PenuLak, our users, or others.
4. Data Retention
We retain contact-form submissions and related correspondence for as long as needed to respond to you and for our legitimate business and legal purposes, after which we delete or anonymize it. You may request deletion at any time (see “Your Rights” below).
5. How We Protect Your Information
The Site is served over encrypted HTTPS connections, and we rely on reputable providers with their own security safeguards. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Your Rights
California residents
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:
- Know what personal information we collect and how we use it
- Request access to or deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the “sale” or “sharing” of your personal information — though, as noted above, we do not sell or share it
- Not be discriminated against for exercising these rights
Other regions
Depending on where you live, you may have similar rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us using the details below.
7. Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. If you believe a child has provided us information, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be communicated through the Site.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
PenuLak LLC
Email: hello@penulak.com
Los Angeles, California